Terms and Conditions
Welcome to ScootQ!
1. This is a Legally Binding Agreement between ScootQ and You
YOU AGREE THAT BY USING THE SERVICE YOU REPRESENT THAT (A) YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT, AND (B) THAT ALL MATERIAL OF ANY KIND SUBMITTED BY YOU WILL NOT PLAGIARIZE, VIOLATE OR INFRINGE UPON THE RIGHTS OF ANY THIRD PARTY INCLUDING TRADE SECRET, COPYRIGHT, TRADEMARK, TRADE DRESS, PRIVACY, PATENT, OR OTHER PERSONAL OR PROPRIETARY RIGHTS. THE CUSTOMERS UNDER THE AGE OF 18 SHALL NOT REGISTER AS A USER.
3. Description of Services
ScootQ provides a mobile phone application which allows shoppers in participating stores to both scan and pay for consumer goods using the ScootQ application.
ScootQ’s application is available to individual users, and is available for non-commercial use only. If you are a registered, individual user of ScootQ, you hereby warrant and represent that your use of the Service is for personal, non-commercial purposes.
4. Limited License to Use Service
If and when you use the App in connection with the Service, the technology enabling you to do so is deemed under this Agreement to be licensed to you by the Company for your personal, non-commercial use only. Company does not transfer either the title or any of the intellectual property rights to the underlying software of the Services, and Company retains full and complete title to any and all intellectual property rights currently belonging to Company. Nothing contained on the Site, App or offered in the Services should be understood to grant you a license to use any of the trademarks, service marks, or logos owned by Company
5. Using the App to Purchase Consumer Goods
5.1. Participating Stores
You hereby agree and take sole responsibility for ensuring that a given a store is a participating store partnering with ScootQ to allow your use of the Service for purchasing goods in said store. You hereby agree to only use the Service in participating stores.
5.2. In-Store Purchase Check-Out Procedures
You hereby agree to comply with, and follow the check-out procedures of participating stores that make the Service available to their shoppers. You hereby also agree that you will comply with any request from participating store clerks and loss-prevention staff to validate and verify accurate and complete payment for goods purchased by you using the Service.
YOU HEREBY EXPRESSLY AGREE TO HOLD SCOOTQ HARMLESS FOR ANY ACTION IN TORT ARISING FROM YOUR USE OF THE SERVICE AND RESULTING IN ANY DISPUTE, CONFLICT OR VIOLATION BETWEEN OR BY YOU AND/OR ANY PARTICIPATING STORE.
5.3. No Guarantees or Warranties from ScootQ
Company hereby expressly disclaims any warranties or guarantees for goods purchased by you in participating stores using the Service. You hereby agree and understand that any customer satisfaction issues in regards to products purchased by you using the Service are to be resolved between you and the participating store.
5.4. Third Party Services and Promotions
ScootQ may offer the services and/or promotions of third parties to you in connection with your use of the Service. Your participation in such services and promotions will be subject to the terms of those third parties. You agree to review, and take sole responsibility for complying with, the terms governing your participation in third party services and promotions in connection with your use of the Service.
5.5. ScootQ Payment Processing
ScootQ uses Telr, for payment processing services. By using the Telr payment processing services you agree to the Telr terms and conditions available at https://telr.com/legal/terms-and-conditions/
The displayed price and currency will be the price and currency charged to the Card and printed on the transaction receipt. Company accepts payment by Visa or Mastercard debit and credit cards in AED. All in-App purchases are also governed by the terms and conditions of the respective partner store. Once the payment is made, confirmation will be displayed immediately in the App and store receipt will be generated and stored in users account. All refunds will be made onto the original mode of payment and will be processed within 10-45 days depending on issuing bank of credit/ debit card.
5.7 Refund policy
Refunds will be governed by the terms and conditions of the store where you are using the App.
‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’
6. Prohibited Uses
Company imposes certain restrictions on your permissible use of the App and the Service. Using the App in any manner that violates the prohibitions in this section may result in the immediate revocation of your license for access to, and use of, the Service. You are prohibited from violating or attempting to violate any security features of the App, Site or Service, including, without limitation, (a) accessing content or data not intended for you, or logging onto a server or account that you are not authorized to access; (b) attempting to probe, scan, or test the vulnerability of the Service, Site, App, or any associated system or network, or to breach security or authentication measures without proper authorization; (c) interfering or attempting to interfere with service to any user, host, or network, including, without limitation, by means of submitting a virus to the or Service, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing”; (d) using the Site or Service to upload, host or transmit the following items, including, without limitation, unsolicited e-mail, SMS messages, worms, Trojan horses or code of a destructive nature, promotions or advertisements for products or services; (e) forging any TCP/IP packet header or any part of the header information in any e-mail or in any posting using the Service; or (f) attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by Company in providing the Site or Service. Any violation of system or network security may subject you to civil and/or criminal liability.
7. Alleged Violations
You hereby agree to indemnify and hold harmless Company, its assignees, and/or successors in interest from and against any and all claims, damages, liabilities, costs and expenses, including legal expenses and reasonable counsel fees, arising out of any breach or alleged breach of your warrant, representation or agreement, express or implied, made by you herein, which results in a judgment by a court of competent jurisdiction.
9. No Warranties
SCOOTQ HEREBY DISCLAIMS ALL WARRANTIES. SCOOTQ IS MAKING THE APP AND SERVICE AVAILABLE “AS IS” WITHOUT WARRANTY OF ANY KIND. YOU ASSUME THE RISK OF ANY AND ALL DAMAGE OR LOSS FROM USE OF, OR INABILITY TO USE, THE APP OR THE SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCOOTQ EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE APP, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. SCOOTQ DOES NOT WARRANT THAT THE APP OR THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE APP OR THE SERVICE WILL BE UNINTERRUPTED, TIMELY, VIRUS OR ERROR-FREE, OR THAT DATA DISPLAYED BY THE SERVICES WILL BE ACCURATE OR RELIABLE.
10. Limited Liability
ScootQ’s liability to you is limited. To the maximum extent permitted by law, in no event shall ScootQ, its directors, affiliates or suppliers be liable for damages of any kind (including, but not limited to, special, incidental, or consequential damages, lost or compromised data, lost profits or revenue due to service interruption or computer failure, regardless of the foreseeability of those damages) arising out of or in connection with your use of the app or services of ScootQ. You hereby agree that ScootQ’s liability to you will not exceed any fees paid by you to ScootQ for the service. This limitation shall apply regardless of whether the damages arise out of breach of contract, tort, or any other legal theory or form of action.
11. User Responsibilities
11.1. You will ensure the name and email address provided in your account registration is valid at all times, and you will keep your contact information accurate and up-to-date.
11.2. You hereby agree that you will not transfer your account to anyone, and that you will not allow anyone else to use your personal ScootQ account.
11.4. You will not use the App or Service on behalf of another person, and you will not use the App or Service using the ScootQ account of another person.
11.5. You will maintain the confidentiality of your account and password. You are responsible for restricting access to your account from any devices, and you are responsible for all activities that occur under your account and password. The Company or App shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
13. Cancelation and Termination
ScootQ reserves the right to terminate this agreement and revoke your license to use the Service at any time, with or without notice.
14. Links and Affiliated Sites
15. Governing Law and Place of operation
UAE is our Country of Domicile. Company controls the App from UAE. Company makes no representation that the App is appropriate for use in other locations. If you use this App from other locations, you are responsible for ensuring compliance with local laws.
16. Severability; Waiver; Assignment
18. Office Foreign Assets Control (OFAC) Sanctioned Countries
Company will not trade with or provide any services to individuals and companies owned or controlled by, or acting on behalf of, OFAC targeted countries AND individuals, groups or entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific.
19. Copyright Policy and Intellectual Property
Company may terminate the privileges of any user who uses the App to unlawfully transmit copyrighted material without a license, express consent, valid defense of fair use exemption to do so. If you submit information to this App, you warrant that the information does not infringe the copyrights or other rights of third parties
The online material are Company’s intellectual property, and are protected by US and international intellectual property laws. The online material may not be copied or redistributed either in part or in whole without the written consent of the Company, except as expressly permitted under these terms and conditions.
The online materials are and will remain the exclusive property of the Company. All rights, titles and interest in and to the on line material will be and remain vested solely in the Company. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the online material, or any rights thereto, except as expressly and specifically provided in the terms and conditions. Nothing in these terms will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these terms and conditions grant you the right, directly or indirectly, to use the online material to create a product for resale or to use the material in any way that competes with the Company.
20. Contact Us
If you have any questions about these Terms and Conditions, please contact us at: email@example.com.